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Do you have a return policy?
We operate a "no-quibbles" guarantee, which means that if for any reason you are unhappy with your purchase, simply return it to us in its original condition within 30 days from date of delivery. We will issue a full refund for the price you paid for the item. If the return is due to an error we have made we will gladly refund the delivery charges.
If the item is either faulty or damaged please contact our Returns team who will arrange for a replacement or refund ?
Before returning goods, please contact us first to discuss the issues you are having ?We advise you Submit a support ticket to get help .
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- The Gets.cn Customer Service team is specially trained . Submit a support ticket and we'll reply promptly.
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- What Do Our Customers Say?
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"Just a quick note to let you know that your beads are AWESOME and are such a FANTASTIC price!! I will definitely be telling my beading collegues in Palmerston North all about your store!! Thanks heaps!! "Cheriey
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"Thanks so much for going the extra mile and getting my package to me quickly after your courier failed to pick it up. It arrived Sat morning and I'm delighted to have it for the long weekend. Your top service and great communication are so appreciated (and the products are terrific too!) "Linda ket
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"Hi there Just wanted to tell you that the order arrived very safely today and you have one very very satisfied customer!!!!!!!!!! Awesome packaging, great delivery time and absolutely beautiful product at a very very reasonable price. I cant wait to place my next order... Thanks heaps"Lana To
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Copyright ©2000- 2008 Milky Way Jewelry Co.,Ltd. All rights reserved.
Address:12A-09 Room, Building 1, No21 Shun san tiao, Song Zhuang Road, Fengtai Zone, Beijing China
Chinese Address:北京市丰台区东铁营桥宋庄路顺三条21号1号楼12A-09 (嘉业大厦二期)
Milky Way Jewelry Store Address : D-27# 4F TianYa HongQiao Building Chongwen District, Beijing China
Chinese Store Address: 北京市崇文区天雅红桥市场四层D-27
Address:12A-09 Room, Building 1, No21 Shun san tiao, Song Zhuang Road, Fengtai Zone, Beijing China
Chinese Address:北京市丰台区东铁营桥宋庄路顺三条21号1号楼12A-09 (嘉业大厦二期)
Milky Way Jewelry Store Address : D-27# 4F TianYa HongQiao Building Chongwen District, Beijing China
Chinese Store Address: 北京市崇文区天雅红桥市场四层D-27
