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- Beads.us FAQ
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- May I cancel or change an order?
- How to change shipping address for my new order?
- How do you deal with those temporarily unavailable items after I place an order?
- Do you have a minimum order?
- I have placed an order with you or have sent an inquiry via your web site, but have not heard back from you or did not get any email back on my order, why?
- If I want wholesale can I enjoy discount?
- How long after I pay can I expect to receive my order?
- Is it possible to order less than your MOQ?
- What does my order status mean?
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- After payment, How can I know about my order status?
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- How to change password?
- How to change shipping address?
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- I Can't Log In My Account!/I Have Problem In Logging In
- What do you do with my personal information when I register?
- How do I delete an item from my shopping chart?
- If I leave the site and come back, will my shopping cart be remembered?
- I forgot my password. What do I do?
- Payment
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- How to use credit of my account?
- Rules for Coupon Application and Use
- I Choose Western Union or Bank Transfer But I Want To Pay Via Paypal Now
- Do you offer cash on delivery?
- How does Paypal work, generally speaking?
- May I know your paypal account?
- My Country Isn't Available In Paypal!
- I Want To Contact PayPal Customer Service But Can't Find A Phone Number For Them? Please Help!
- What is the advantage of paying with PayPal ?
- What credit cards can I use with PayPal?
- Can I use a credit card with PayPal?
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- What should I do after T/T the payment?
- How to pay ?
- Products and Sample
- Packing and Quality Control
- Shipment and Custom Duty
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- New shipping methods of Milky Way Jewelry
- How much tax do I need to pay?
- If the items are detained by customs, who is responsible for clearance of the items?
- How can I trace my shipment?
- How much is shipping cost?
- Where do you ship?
- Can you help me by the declaring the goods at lower value and declared the products description as requested?
- Why I was asked for "CPF" number?
- Will I be charged import taxes or duties?
- Catalog
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- Jewelry Knowledge
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- If the products in original color can be used directly?
- What the difference between Platinum plated metal components and Silver plated metal components?
- RING SIZING CHART
- How to tell whether you are getting real Swarovski® Crystal
- Pearl Care Guide
- Pearl and Health
- Pearl Grading Criteria
- Are They Real or Fake?
- Pearl Treatments
- Popular Types of Pearls
- The Process of Pearls Farming
- How to Select Pearls
- Bead Size Chart & Bead Sizing Guide
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- Complaint
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- Visit
Visit Instruction
Our main office is located in Beijing, warmly welcome you come to our Beijing office for a visit, here have our service team and our sample show room here, we can have a face to face discussion and check samples of hot selling products together. In order to entertain your more better and have a successful meeting, we sincerely hope you can contact with us before you come. Besides, we are holding thousands of products and the sample room can’t shown all of them, so please kindly notice us what kind sample do you want to check in advance, we can do the best preparation for our meeting.
Here is the introduction of how to get to our Beijing office: http://help.gets.cn/html/19/18.html If still has any other question need our help, please contact with us freely.
