Search in Help Center
All Category
- Beads.us FAQ
- New Customer
- Order
-
- May I cancel or change an order?
- How to change shipping address for my new order?
- How do you deal with those temporarily unavailable items after I place an order?
- Do you have a minimum order?
- I have placed an order with you or have sent an inquiry via your web site, but have not heard back from you or did not get any email back on my order, why?
- If I want wholesale can I enjoy discount?
- How long after I pay can I expect to receive my order?
- Is it possible to order less than your MOQ?
- What does my order status mean?
- How to make an order from gets.cn ?
- After payment, How can I know about my order status?
- Account
-
- How to change password?
- How to change shipping address?
- How to change registered email address or back up email?
- I Can't Log In My Account!/I Have Problem In Logging In
- What do you do with my personal information when I register?
- How do I delete an item from my shopping chart?
- If I leave the site and come back, will my shopping cart be remembered?
- I forgot my password. What do I do?
- Payment
-
- How to use credit of my account?
- Rules for Coupon Application and Use
- I Choose Western Union or Bank Transfer But I Want To Pay Via Paypal Now
- Do you offer cash on delivery?
- How does Paypal work, generally speaking?
- May I know your paypal account?
- My Country Isn't Available In Paypal!
- I Want To Contact PayPal Customer Service But Can't Find A Phone Number For Them? Please Help!
- What is the advantage of paying with PayPal ?
- What credit cards can I use with PayPal?
- Can I use a credit card with PayPal?
- What currency are your prices listed in?
- How do I use Paypal to pay?
- What should I do after T/T the payment?
- How to pay ?
- Products and Sample
- Packing and Quality Control
- Shipment and Custom Duty
-
- New shipping methods of Milky Way Jewelry
- How much tax do I need to pay?
- If the items are detained by customs, who is responsible for clearance of the items?
- How can I trace my shipment?
- How much is shipping cost?
- Where do you ship?
- Can you help me by the declaring the goods at lower value and declared the products description as requested?
- Why I was asked for "CPF" number?
- Will I be charged import taxes or duties?
- Catalog
- Customized Service
- Jewelry Knowledge
-
- If the products in original color can be used directly?
- What the difference between Platinum plated metal components and Silver plated metal components?
- RING SIZING CHART
- How to tell whether you are getting real Swarovski® Crystal
- Pearl Care Guide
- Pearl and Health
- Pearl Grading Criteria
- Are They Real or Fake?
- Pearl Treatments
- Popular Types of Pearls
- The Process of Pearls Farming
- How to Select Pearls
- Bead Size Chart & Bead Sizing Guide
- Gets.cn Tickets
- Complaint
- Holiday
- Visit
What do you do with my personal information when I register?
We treat your personal information with the utmost respect. Please view our Privacy Statement.
Privacy Statement
Milky Way Jewelry's privacy and security measures are designed with deep bunker security in mind, so any personal information that you provide to Milky Way Jewelry is used for the purpose of personalizing and enhancing your web experience with Milky Way Jewelry, and for no other purpose. Milky Way Jewelry's specific privacy policies are outlined below.
The Information We Collect.
There are two ways that Milky Way Jewelry obtains information from you: (1) via registration on Milky Way Jewelry's website; (2) from an on-line purchase.
How We Use The Information.
The information obtained from registration on-line is utilized to improve your web experience with Milky Way Jewelry by enabling you to obtain a faster checkout for purchases and/or to receive occasional e-mails which provide you with the latest and greatest information regarding Milky Way Jewelry and its products. You may also elect to subscribe to Milky Way Jewelry periodical newsletter to get the latest information in gaming.
The information we ask for when you order on-line is your name, address, phone number, credit card number and email address, and is used only to complete the order, to confirm the order and to confirm shipment of the order. Milky Way Jewelry will save the information for a speedier checkout process the next time. This information is then stored only for the purposes of faster checkout and is not used for any other purpose. Note that we do not store your credit card information online for added measure of security. That information you provide will go directly Visa / Mastercard for verification and is not routed through our website.
Milky Way Jewelry's does not otherwise utilize your personal information in any way and never shares or sells your e-mail address or other personal information to other companies. No information is collected about you unless you make an on-line purchase or register as a frequent visitor so that you may participate in our discussion forum and use other member-only features of our site. "Cookies" (small bits of text that your web browser software stores on your computer when you visit certain web sites) are used by Milky Way Jewelry only to allow you to use Milky Way Jewelry's web site in the most efficient manner. Access To Your Personal Information. Security. Updates to Privacy Information.
E-Mail.
Milky Way Jewelry will only send e-mails to you if you ask for them and you can easily unsubscribe at any time you want. Milky Way Jewelry has a company policy not to flood people with e-mail correspondence, but simply gives you periodic information so you can stay up to date on what Milky Way Jewelry is offering. Milky Way Jewelry also uses your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire.
Milky Way Jewelry will provide you with access to the personal information you provided to Milky Way Jewelry by allowing you to view, update or correct your information. In order to protect your privacy, Milky Way Jewelry takes steps to verify your identity before granting you access to the private information or enabling you to make corrections. Milky Way Jewelry will accomplish this through the use of passwords and personal data.
Our web site's security system is armed with a sentry system to monitor activity and prevent any unauthorized disclosure of personal information. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use both industry standard SSL (Secure Sockets Layer) and powerful VERISIGN encryption to protect the confidentiality of your personal information.
Please review the site periodically to see any updates to the information provided here.



